No Refunds
All sales made on CandyThai.net are final.
We do not offer refunds for any products once the order has been completed. Because our items are edible, we cannot accept refund requests under any circumstances.
No Returns
We do not accept product returns or exchanges.
For health, safety, and hygiene reasons, all candy and edible products are strictly non-returnable.
Damaged or Incorrect Items
We make every effort to pack and ship your order securely.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide clear photos & video of unpacking.
While we do not offer refunds or returns, we may review each case to ensure a positive customer experience.
Contact Information
For any questions related to this policy, please contact us.